Lunge Systems: Pathways

The-diversity-imperative-in-retail-FINAL.pdf?shouldIndex=f

auto-generated 31-Jan-2021

Retail and Organization Practices The diversity imperative in retail Consumers are expecting more from brands than ever before, and the cost is high for retailers that don t take action on racial equity, diversity, and inclusion. by Tiffany Burns, Diana Ellsworth, Emily Field, and Tyler Harris January 2021 Lara Belova/Getty Images The time has come Today s crises, like the deaths that fuel the calls for racial equity, are not new; however, the responses to the crises are unprecedented. People in

Keywords

consumers are more diverse consumer is more diverse diversity is a matter percent of us consumers responses to the crises diversity lara belova getty images getty images the time

Sources: McKinsey

Pathway Demo and Download Data

You can download the excel file containing Categories, Goals, Measures and Actions. Please use Lunge App, to try the pathway data.

Download Pathway Data

Type: Strategies

Priority/ Function Areas: Business & Industrial Computers & Electronics Finance Internet & Telecom

Sectors/ Fields of Life: Manufacturing Wholesale & Retail Trade Information, Finance & Insurance Technical & Management Services

People/ Roles: Consumer Services Service Vendors Manufacturers Multi-Nationals Governments

Categories:

Profiles: u population no retailer the case we goal the group its companies the authors america generations its consumers the things the intervention the program a statement this retailers the diversity a matter its employers the responses the team the connection the aspiration inc report the efforts this cohort the statistic a company all rights the importance the movement sara diversity the tool both diversity you company the point the companies a survey eightysix percent the brands the profile belovagetty images the bias the cost the company the leaders report trust this aspiration the rental the approach the ences the retailer the road tiffany burns

Goals: represent dedication commitment retain best talent deploy internal actions sustain tracking progress understand current place reflect customer base deploy bias training execute business owners use merchandising prowess drive transparency accountability lead jumps way take percent pledge use unique capabilities move matters needle see strong connection put diverse aesthetic create equitable world turn store managers run perceived campaigns lead com pany share business case set bold aspiration create brand trust increase diverse channels build reflects workforce perceive potential employer create inclusive environment retain diverse talent create road map use fact architect support equity initiatives launch smartphonebased app set clear goal acknowledge own point retain demonstrating customers establish dedicated team set increase aspiration develop road map make transformational moves educate businesses women define desired outcome sell processes protection increase inclusion diversity invest effort time leverage relationships footprint mark notable difference mirror customer bases revamp training forbes mean better responsibility make purchase stores signal change commitment conduct comprehensive review create authentic link budgete allocation tools diagnose starting point examine own facts win defined mckinseycom require execute time damage sales reputation use track record make racial discrimination win inclusion matters make purchase exhibit achieve societal impact

Measures: more time several implications percent pledge racial representation brand trust great diversity black consumers internal strategy global artists current customers racial inequality14 incremental steps own words store tion advertise ment5 diverse teams key metrics top leaders27 racial initiatives pulse checks mix race dedicate team good sign retail rethink face business racial diversity customer bases impair customers aspirationback perspective diverse body profile photos new customers diverse slates consumercentric businesses executive positions6 reactive action lead companies track record internal commitments look companies chinese model engage owners front lines dedicate focus track progress process protection large retailer capabilityforward perspective retail consumers fact architect financial outperformance first situation black colleges luxurybrand boycotts current place retail business bottom quartile blackowned businesses well meaning imperative interviews young consumers inclusive workspace unconscious training first platform bias training strong connection dedicate effort racial discrimination engage managers global workplace follow investing corporate employees report trust ing actions shop ping business case purchase exhibit top quartile organizational barriers diverse candidates achieve change potential employer financial benefits racial actions store managers detail spreadsheets senior team center stage great baby chinese consumers first retailer retail store american names internal actions source channels bold commitments racial equity inclusion matters relationship footprint meaningful initiatives total population fivestep approach open positions minorityowned businesses italian food business decisions diverse channels internal workshop unknown person own facts large brands con cerns inclusive environment transformational moves current state momentum progress real commitment monthly workshop real benefits customer interviews sustain progress diverse women retail stores societal impact external strategy average percent equity initiatives social media racial protests qualitative base black employees inclusive mindsets multi products external commitments annual impact asset protection grave misstep retail change black communities2 recent protests practical implications comprehensive review new film good talent unprecedented people retail companies meaningful impact desire outcome retail touchpoints macho racist naviga tion desire aspiration right product wide scale smartphonebased app own point assumption protection authentic link retail environment business owners black lives representation numbers personal experiences ethnic diversity african names solid ment regular checks strong partnerships black race allocation tools customer base social responsibility customerfacing company internal fronts objective body unique capabilities report discrimination enough applicants vestep approach excel spreadsheets foster trust internal change young generations diverse talent unretouched photos recent actions merchandise prowess cultural products social justice shortterm actions clear metrics powerful tools base architect clear goal unique change black applicants nonwhite discrimination first commitment aspirationback strategy audio descriptions road map start point diverse leaders start place bold aspiration top talent round source tie achievement civil rights white leaders bold moves associate partner black representation notable difference large movement equitable world relevant missteps

Actions: set aspiration report progress share case reflect values achieve tions launch initiatives make exhibit hold percent achieve strauss win customers conduct checks change actions educate women take 5 aid shopping deliver progress release film make stores require assistance close space outperform those support initiatives use those establish team cultivate talent shape future cv health craft strategy use architect retain millennials create link ensure progress block progress connect actions reserve 24 hear cost pursue partnerships see it practice investing gain momentum define outcome spot missteps examine facts architect series achieve it understand place fix s ask them meet changemakers sell protection address cerns acknowledge point take perspective identify shaping provide space provide spreadsheets aren t stage protests1 increase representation think what hire talent signal commitment launch campaign match that increase channels revamp forbes diagnose point close gap provide example solve problems17 build platform develop actions urge customers prioritise culture build trust achieve impact offer example include mix deploy training ing responsibility measure success build diversity develop map communicate rationale budgete tools solve diversity sell practices represent commitment offer descriptions turn job invest time make commitments drive accountability share baby rent home turn managers win battle spread word waver authenticity exhibit 3 learn this hire percent appoint touchpoints set goal conduct interviews reflect base purchase article fuel calls believe what mark difference make discrimination track progress damage reputation advance change retain customers mirror bases educate employees make moves create trust increase number improve diversity find product aid tion mean responsibility fight racism make purchase shape actions lead way turn back lead pany move needle win t show model take approach use capabilities deploy actions take pledge require time share numbers issue statements build quantitative end relationships understand barriers demonstrate diversity take stage use record like brands put money take action build pipeline make mistake recognize need double representation spend money make it retain talent eat food move organization turn ping emphasize importance establish foundation put photos experience discrimination use prowess deploy companies ask themselves execute owners put aesthetic sustain progress face discrimination require effort leverage footprint measure perceptions pledge donations see connection feature photos create accountability thank karuvelil make percent take actions translate words accept pledge build workforce create environment perceive employer create world achieve change launch aria use exhibit create map dedicate percent increase diversity fix it take time run campaigns require slates conduct review share data do it lack mindsets expect more hire practices grow business launch app achieve mission win mckinseycom consider questions win matters measure inclusion

Organization:

Find Pathways:

Keywords

Pathway Demo and Download Data